Help Center
Support
Need help with Foremio? Contact our support team at support@foremio.com. We are here to help with account questions, billing issues, technical problems, and product feedback.
Account support
If you are having trouble signing in, need to reset your password, or want to update your account details, our team can help. We support email-and-password login as well as Google and Apple authentication.
Common account requests include recovering access to a workspace, changing your email address, updating profile information, and managing team member invitations. Please include your registered email address and a brief description of the issue so we can assist you quickly.
Billing support
For questions about your subscription, invoices, payment methods, or refunds, contact us with your workspace name and the email address associated with your billing account.
We can help you upgrade or downgrade your plan, update payment details, resolve failed charges, and explain charges on your statement. All payments are processed securely through Stripe. We do not store full card numbers on our servers.
Technical support
If you are experiencing slowness, errors, or unexpected behavior in Foremio, let us know. Please include the steps that led to the problem, any error messages you saw, and the browser or device you are using.
For upload issues, check that your file is under the size limit and in a supported format. For calculation or estimate-generation problems, share the project or estimate ID if possible so we can investigate efficiently.
Bug reports
We take software quality seriously. If you have found a bug, please email us with as much detail as you can provide: what you expected to happen, what actually happened, and how we can reproduce it.
Screenshots, screen recordings, and browser console logs are especially helpful. We review every report and will follow up if we need more information or when a fix is released.
Feature requests
We are always looking for ways to make Foremio more useful for contractors and construction teams. If you have an idea for a new feature or an improvement to an existing one, we would love to hear it.
Describe the problem you are trying to solve, how you would use the feature, and how it would fit into your workflow. While we cannot guarantee every request will be built, we do review and prioritize feedback from our users.